Deulim Kitchen Privacy Policy

This privacy policy describes how Deulim Kitchen collects, uses, and protects the personal information you provide or that is collected when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent and lawful manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information to provide and improve our services. This includes:

Information you provide directly: This may include your name, contact details such as postal address, and details about your project or requirements when you contact us, request a quote, place an order, or use our services.

Information collected automatically: When you visit our site, we may collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, and usage details through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, based on appropriate legal bases:

To provide services: To fulfill your requests for custom kitchen design, cabinet manufacturing, countertop fabrication and installation, renovation planning, appliance solutions, and retail sales, including processing transactions, managing orders, and providing support. This is primarily based on the necessity to perform a contract with you or to take steps at your request before entering into a contract.

To communicate with you: To respond to your inquiries, provide updates about your order or project, and send you information related to our services. This is based on fulfilling our contractual obligations or our legitimate interest in communicating effectively with our customers.

To improve our services: To understand how our online platform is used, analyze trends, and enhance user experience, products, and services. This is based on our legitimate interest in improving our business operations.

For marketing purposes: To send you information about our products, services, and promotions that may be of interest to you, where you have given consent or where it is based on our legitimate interest and permitted by law. You can opt out of marketing communications at any time.

To comply with legal obligations: To meet legal and regulatory requirements, such as tax and accounting purposes. This is based on our legal obligations.

To protect our business: To detect and prevent fraud, security incidents, and other harmful activities. This is based on our legitimate interests in protecting our business and our users.

Sharing Your Information

We may share your personal information with third parties under specific circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include the nature and purpose of the data, the amount, nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These may include:

The right to access: You have the right to request a copy of the personal data we hold about you.

The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

The right to erasure: You have the right to request that we delete your personal data under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

The right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller.

The right to withdraw consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device. We use cookies to operate our online platform effectively, improve your experience, and analyze site usage. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. This privacy policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Deulim Kitchen
101 Seongsu-ro
Suite 403
Seoul, Seoul, 04782
South Korea

This website uses cookies to ensure you get the best experience. By clicking "Accept", you agree to our use of cookies. Read our Privacy Policy for more information.